If your team copies orders from WhatsApp into Excel, then into the accounting system, then messages the customer by hand, those are tasks that can run by themselves. Business automation means connecting your systems and building what is missing, so your team can focus on the work that needs a human.
| Manual task today | After automation |
|---|---|
| Confirming orders with WhatsApp messages one by one | Confirmation and status messages sent automatically via WhatsApp Business |
| Copying store orders into the accounting system by hand | A direct link between the store, accounting and invoicing |
| Tracking leads in a notebook or spreadsheet | A CRM that assigns leads and reminds the team to follow up |
| Weekly reports collected manually from several sources | A dashboard that updates automatically |
| Assigning tasks to technicians or reps by phone | An app where each technician receives tasks and updates their status |
| Tracking shipments and custody items on paper | A barcode or QR tracking system with live updates |
The goal was a technical solution that helps teams ship and move pilgrims' luggage to and from the Kingdom easily. We built Airgate technical solutions that organize this process instead of relying on manual follow-up.
Requesting, assigning and completing a technician job now runs through two connected apps, one for customers and one for technicians, instead of coordinating by phone.
we sit with the people who actually do the work and map how the process runs today and where time is lost.
we pick one or two tasks with a clear impact, instead of a huge project that takes months before you see results.
we connect your existing systems where possible, and build a custom system or app when nothing suitable exists.
we test the solution with your team on real cases and adjust.
you own the code, with free training for your team and a warranty on the work.
If a task happens only a few times a month, or the process itself is unstable and changes every week, it is better to stabilize the process first. Automating a messy process just makes the mess happen faster.
Costs vary widely between connecting two existing systems and building a full custom system. For comparison, our custom mobile apps start at SAR 10,000, and we give you a written estimate after the analysis session.
Not necessarily. We always start by trying to connect what you use today, and suggest a new system only if the current one cannot be integrated or does not fit the size of your business.
Yes. We connect stores, apps and websites with systems that provide integration interfaces (APIs).
Yes, through the official WhatsApp Business API, for confirmations, reminders and status updates, in line with WhatsApp's policies.
You do. You receive full code ownership, with free training for your team and a warranty on the work.
A simple link between two systems can take days, while a custom system can take months. We set the timeline after the analysis session.
Tell us about the repetitive task that takes most of your team's time, and we will suggest how to automate it and what it costs.
